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Lost or Stolen Cards

We know.  Losing your card or having it stolen can be frustrating.  But following these steps can help speed up the process of securing your account and getting a new card back into your hands.


If your Visa Credit Card or Debit Card is lost or stolen please call the following number:

Visa Credit: 1-866-604-0381
Visa Debit: 1-800-472-3272


You should also contact the member service department during regular business hours by messaging us below or calling 815-937-7447.